VALENTIN DESIGNER APARTMENTS BOOKING CONDITIONS

General

• All bookings for the Designer Apartments are subject to the Austrian hotel industry GTCs 
• All prices are per person and per day (in euros) excluding local tax, and include all "Inclusive Valentin services"
• During the season for adults, a local tax of €3.50 is applied.
  For children aged 15 and over EUR 3.50.

Short stay

• There is an extra 10-% charge for short stays of 2 days or less.

Deposit

• A 40% deposit is due for payment on booking.
• The deposit can be paid by transfer to our bank account or debited directly from your credit card.
• In accordance with our cancellation conditions (see below), in the event of early cancellation, the deposit will of course be immediately returned.
• Please note that, even in the event of a missing payment, your booking will continue to be valid in accordance with the "reservation confirmation" sent.

Bankdetails

• Bank: Sparkasse Imst AG
  
• IBAN: AT06 2050 2000 0086 2953
  
• BIC code: SPIMAT21XXX
  

Cancellation policy

• All Arrival from 18th January 2021 until 10th April 2021:
  (exeption from 11th until 20th February 2021)

When cancelling up to 8 days before your arrival: 0%
When cancelling 7 - 0 days before your arrival: 90%
When not cancelling and not showing up at the day of your arrival: 100%
When cancelling an “Early-Bird” booking: 100%

• All arrivals from 11th until 20th February 2021:

When cancelling up to 15 days before your arrival: 0%
When cancelling between 14 – 0 days before your arrival: 90%
When not cancelling and not showing up at the day of your arrival: 100%

• For all arrivals from July to September 2021
  Cancellation up to 15 days before agreed arrival: 0%.
  Cancellation up to 8 days before agreed arrival: 70%.
  Cancellation within the last 7 days before agreed arrival: 90% of the total amount
  For no-show without cancellation: 100%.
  With fixed booking rate from defined booking: 100%.
  
  

• For all arrivals from November 2021 to April 2022
  Cancellation up to 31 days before agreed arrival: 0%. 
  Cancellation up to 15 days before agreed arrival: 40%. 
  Cancellation up to 8 days before agreed arrival: 70%. 
  Cancellation within the last 7 days before agreed arrival: 90% of the total amount
  For no-show without cancellation: 100%. 
  With fixed booking rate from defined booking: 100%.
  
  

• When cancelling an “Early-Bird” booking: 100%
• When leaving earlier than planned there will be no refunds

Other cancellation policies apply to group bookings, please ask our reception. You can find further information regarding our cancellation policies in case of restriction of entry in Austria, quarantine and regulations in our COVID-19 INFOS.

Check-in & Check-out

• Your room is available from 4 PM till 7PM on your day of arrival
  
• Your room must be vacated by 10 AM on your day of departure
  
• In case of availibility you also have the option of an "Early check-in" or "Late check-out" (for a fee) if you wish
  

Child discounts

• Please note that our child discounts only apply when the child  stay as an extra persen in the apartment 

• Children up to 3 years of age receive a 100% discount

• Children between 4 and 12 years receive a 50% discount

• Children from 13 years receive a 20% discount

Pet rules

• In consideration of the other guests no pets are allowed in our hotel (regardless of size)
  

Payment method

• As a payment method, we accept bank cards, VISA, Mastercard as well as cash or transfers

• Pay online with your credit card via a secure, encrypted connection

• Unfortunately we cannot accept Traveller Checks

• Please note that corresponding processing fees will apply if you choose to pay in foreign currency (not EUR)

Travel cancellation insurance

• As security in case you are unable to commence your holiday as planned or have to leave unexpectedly early, you do have the option of taking out travel cancellation insurance before your holiday
• You will find more information about the “Hotel STORNO PLUS" travel cancellation insurance here
• Please also note that credit card providers often offer similar services and travel insurance may already be included  

Final Cleaning

• For Apartments with 1 bedroom an amount of EUR 65,00 occurs for the final cleaning

• For Apartments with 2 bedrooms an amount of EUR 85,00 occurs for the final cleaning

• For Apartments with 3 bedrooms an amount of EUR 100,00 occurs for the final cleaning