VALENTIN DESIGNER APARTMENTS BOOKING CONDITIONS

General

• All bookings for the Designer Apartments are subject to the Austrian hotel industry GTCs 
• All prices are per person and per day (in euros) excluding local tax, and include all "Inclusive Valentin services"
• During the winter season (01/11 – 30/04), for adults, a local tax of €3.50 is applied, and in the summer season (01/05 – 31/10) this is € 2.50 per night.
•  for children aged 15 and over EUR 3.50 in winter and EUR 2.50 in summer.

Short stay

• There is an extra 10-% charge for short stays of 2 days or less.

Deposit

• A 40% deposit is due for payment on booking.
• The deposit can be paid by transfer to our bank account or debited directly from your credit card.
• In accordance with our cancellation conditions (see below), in the event of early cancellation, the deposit will of course be immediately returned.
• Please note that, even in the event of a missing payment, your booking will continue to be valid in accordance with the "reservation confirmation" sent.

Bankdetails

• Bank: Sparkasse Imst AG
  
• IBAN: AT06 2050 2000 0086 2953
  
• BIC code: SPIMAT21XXX
  

Cancellation policy

• Cancellation is free of charge up to 30 days before arrival.
• 40% of the total sum shall be charged for cancellations during the 15 days prior to your arrival.
• 70% of the total sum will be charged in the event of cancellation up to 8 days before arrival.
• In the event of cancellation up to 7 days before arrival, 90% of the total sum will be charged.
• A 100% charge shall apply in the event of a no-show, without cancellation.
• No refund will be made in the event of an early departure.
• Other cancellation rates apply to group bookings, please contact our reservation staff.

Check-in & Check-out

• Your room is available from 4 PM till 7PM on your day of arrival
  
• Your room must be vacated by 10 AM on your day of departure
  
• In case of availibility you also have the option of an "Early check-in" or "Late check-out" (for a fee) if you wish
  

Child discounts

• Please note that our child discounts only apply when the child  stay as an extra persen in the apartment 

• Children up to 3 years of age receive a 100% discount

• Children between 4 and 12 years receive a 50% discount

• Children from 13 years receive a 20% discount

Pet rules

• In consideration of the other guests no pets are allowed in our hotel (regardless of size)
  

Payment method

• As a payment method, we accept bank cards, VISA, Mastercard as well as cash or transfers

• Unfortunately we cannot accept Traveller Checks

• Please note that corresponding processing fees will apply if you choose to pay in foreign currency (not EUR)

Travel cancellation insurance

• As security in case you are unable to commence your holiday as planned or have to leave unexpectedly early, you do have the option of taking a travel cancellation insurance before your holiday

• You will find more information about the “Hotel STORNO PLUS" travel cancellation insurance here

• Please also note that credit card providers often offer similar services and travel insurance may already be included    

Final Cleaning

• For Apartments with 1 bedroom an amount of EUR 65,00 occurs for the final cleaning

• For Apartments with 2 bedrooms an amount of EUR 85,00 occurs for the final cleaning

• For Apartments with 3 bedrooms an amount of EUR 100,00 occurs for the final cleaning